Q) How can I order from The Organic Grocer?

The most popular method of ordering is online. Just browse through our shopping site and select the items you are purchasing, each time adding them to your shopping cart. After you finish your shopping, go through to the checkout, confirming your order. Once confirmed you will receive an order confirmation that your order will be processed and delivered to you shortly.

You can ring our office on 1300 88 11 61 and one of our friendly staff members will guide you through our availability of fruits, vegetables and grocery items for the week. You can also request for one of our staff members to give you a call or email each week, helping you through the shopping process.

You can fax your order through on 1300 88 11 71

If you would like an automatic order to arrive every week, fortnight, ect, just email or call us once to set this up and then leave the rest up to us! Your order will be waiting for you when you arrive home each week!

Q) How does online ordering work in regard to buying specific quantities?

Our website allows you to order per kg, unlike most online companies who require you to purchase minimum bulk quantities. This allows you the flexibility to order the amount that you require. If you would like to order 1/2 kilo of any fruit or vegetable simply type 0.5 in the QYT  (quantity) box. If you would like to order 300g, just type 0.3 in the QYT (quantity box). If you want to order "per each" simply order if you were buying per kg (e.g. if you  want 5 apples put 0.5 in the quantity box) and then in the comments box indicate that the quantities ordered are per each not per kg. Please note: You do not need to order everything per kilo.

Q) Can I stop my order and resume at a later date?

Yes. If you are going away and don't require an order for a week or two just let us know and we will put a hold on your order and only resume it when you have requested us to do so.

Q) If I have a specific request for my order, how do I inform The Organic Grocer?

If you need any specific quanities or any specical reqest for your order, please add it to the notes and comments section when placing your order online.